FAQ
Frequently asked questionWe usually ship your order within 2 business days. If there are any delays, we will contact you immediately to let you know.
We want to ship out your order as fast as possible, so if one of the items you ordered is ready, we do not wait till the other ones are, we ship out what is ready immediately. So you may receive one item faster than the others. Do not worry, your entire order will come! You can track each item you purchased individually when you log in to your account.
We offer a 30 day return policy if you are not 100% satisfied with the item. Please make sure the items are unworn and still have the tags on them. The refund will be made for your total bill excluding any shipping costs. Simply contact us by e-mail or phone and we will be happy to assist you.
Please note: All items on sale are final and cannot be returned. If there are any manufacturer defects with the item, please contact us.
We do work in a facility that contains: gluten, nuts, tree nuts, wheat, soy, sesame, and other potential allergens. Please notify us prior to ordering if you have allergies.
Chai: 1 year
Coffee: 1 year
Spreads: 6months - 1 year
Chocolate - 9 months
Please find best before date on product label